Tuesday 10 January 2017

What are Market Nights?

A market night is kind of like a virtual craft fair. I run them on my designated market night website at 9pm on the last friday of each month to allow customers who may not be able to get a custom slot to purchase a ready made doll. Most items are ready to post.  If a particular product is marked as "made to order", a time frame will be given in the product description. I usually make around 10  ready made dolls as well as dress-up outfits are available for customers to purchase, so you can build on your dolly's wardrobe too!

Market nights are advertised a few weeks in advance on the Events tab at the top of my facebook page.  Please feel free to invite your friends and family to join :)  and if there's a particular item of dolly clothing, or a type of doll you are wanting to buy, hair or eye colour, etc, please post it on the event wall and I'll see what I can do!  I will post sneak peeks of the dolls that will be available on the event wall too... sort of like an exclusive access VIP room for all you market nighters!




RULES / HOW IT WORKS

MARKET NIGHTS ON BIG CARTEL 
Unlike Facebook market nights, there will be no magic word given. On the days leading up to the market night, you will be able to go over to the website and see the dolls, prices and descriptions. They will be marked as "COMING SOON" and therefore will not be able to be purchased until the market night evening.  On the night, at around 8:45pm, I will put the website in maintenance mode.This will allow me to work on the website behind the scenes, and set all the dollies as AVAILABLE. At 9pm, I will take the website out of maintenance mode and the website will go live, allowing you to add the products you want to your basket. If you're online just before 9pm, keep refreshing your page until the dolls are "live" and available to purchase. 

Since I can't schedule a post like on Facebook, I will be going by my watch which may or may not be out of sync with some of you by a few seconds. All purchases can be paid for with PayPal and all major credit/debit cards are also accepted.  PLEASE NOTE that putting things in your basket DOES NOT make them 'safe'. Someone else can still buy them, so be sure to check out quick!

POSTAGE & PACKING
Ready made dolls will usually be posted out in the next 2-3 business days providing payment has been completed. The cost of postage by Royal Mail recorded delivery is £4.95 (within the UK).  If you prefer to use Royal mail's special delivery service this costs £8.00. This service will be charged if purchasing two or more dolls for maximum insurance.  Please let me know when you send me your email address before I send your invoice if this method is preferred. If you are outside of the UK, please also inform me of your location when sending your email address so that I can adjust the postage charge. A quote will be obtained from the Royal Mail website. Postage for smaller items such as dolls clothing costs £1.95 and will combined for two or more items. If you are not happy with the prices I charge for postage then please do not purchase. P&P is more than a price of the stamp... It's my mailing envelopes, cellowrap, printer ink for labels, care instructions, etc plus fuel to the post office and back. You are welcome to collect if you're local to Northampton - NN1).

If you're new to my market nights this probably sounds very daunting but they are super exciting and very popular with my customers. Good luck and Happy shopping!

2017 MARKET NIGHTS

This years market nights are scheduled for the following dates:

27th January
24th February
31st March
28th April
26th May
30th June
28th July
25th August
22nd September - BIG ELF MARKET NIGHT
27th October
24th November
15th December (TO BE CONFIRMED)

FACEBOOK MARKET NIGHTS
It is rare now that I will do a market night on Facebook, as the admin side takes ten times longer. But I will leave this here just in case.  A few customers prefer this method, but most prefer the website avenue.

First of all you will go over to my Facebook page. I will post a 'secret word' on my timeline at the advertised time.  This is usually around 9pm when the kiddie winks are all tucked up in bed sound asleep so you can shop in the comfort of your living room with no distractions!  After I have made the announcement, the first person to comment with the secret word under a photo will win that item.  Any  comments posted before I have made the announcement will be deleted. This includes edited posts.  I always set a scheduled post so that it runs on Facebook time to avoid any disagreements regarding time.

If two or more comments are submitted at the same time on the same item, the winning buyer will be the person who's comment notification comes through to me first. These are emailed to me and will have the time on them. The final decision of the purchaser will be determined by Little Sugar Plums and the decision is final.


An email address must be PMed to complete the transaction straight away along with your postal address.
Once the market night has calmed down (you will be surprised how incredibly busy it gets my end with PM's and comments flying here there and everywhere!), I will send out invoices.  Payments MUST be made on the night. If the invoice is not paid within 24 hours of the market night (unless agreed with me prior to the market night), I reserve the right to offer the doll to the next comment. Invoices are usually sent out within 1 hour (by 10pm), but please bear with me if it takes longer. I am only one person! :)

PLEASE NOTE:

I DO NOT take responsibility for your news feeds not showing you my posts. If you really want to purchase something from my market night then I suggest following the steps below to maximise your chances of getting the doll you want. I will not accept rudeness on my page from people when they don't get the doll they want. Anybody who does so will be promptly blocked from my page.
1) Use a PC or laptop to access my Facebook page rather than a mobile device. They're far more reliable. But have your mobile next to you too.
2) Sign up for notifications. Just hover your mouse over the 'LIKE' button on my page and select "Get Notifications" and "see first". When I post the secret word, this should come through to all of your devices straight away.


3) Pick out the item(s) you want to buy from my preview album and keep it up on your screen in the minutes leading up to the start time. As soon as the notification comes through to your phone, you'll be ready to type the secret word in on your PC. Hit enter and then refresh your screen to see if you're the first to comment. If you are, congratulations! You've won! Please send me your email address as soon as possible so I can send your invoice over. This must be done ASAP.

Please ensure the address registered on your Paypal account is correct as this will be the address I will be posting you doll(s) to.


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